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Cambridge Consultants are looking for a Learning & Development Administrator with excellent administration experience to support the department, business and its employees through a wide range of training courses, delivered both internally and externally. This is a very busy role with a wide range of responsibilities supporting all areas of the learning & development department which requires an organised and self-motivated individual who likes to prioritise their own workload and works well with a high volume of detailed tasks.

Main duties and responsibilities

  • Monitor and maintain both of the departments inboxes and ensure prompt and appropriate action taken
  • Complete booking and administration to ensure effective delivery of inductions and internal course, which will include ensuring delegate lists are up to date, printing of training materials required, training rooms are booked, and any other equipment is available and set up
  • Ensure attendance sheets are completed ahead of the training courses
  • Use the Training Management System to support all training activities
  • Communicate with both trainers, supporting staff, delegates and line managers
  • Maintain the onboarding process for all new starters joining the organisation
  • Manage the monthly process for Lab Refresher training
  • Daily checks to ensure the training rooms are in a satisfactory condition ahead of the next event and prepared as required for the following event
  • Support the training department with administrative tasks when required
  • Data entry and data updates are also required regularly on the Training Management System

What you can bring

  • Excellent knowledge and use of Microsoft Word, Excel and Powerpoint
  • Strong customer services skills along with experience of supporting others with a variety of different enquiries
  • Effective communication skills, both verbally and written as well as the ability to build effective relationships with all staff and work within a team environment
  • Ability to prioritise own workload, with a flexible approach and use their initiative in a fast-paced environment
  • Ability to work to a high standard, with attention to detail and ensuring that outstanding queries and tasks are completed and closed off
  • Experience of working with different systems within one role and accurate use of those systems 

 

 

Learn about Life at CCWhat to expect when applying

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Benefits

  • Competitive salary, based on merit and reviewed annually
  • Company profit share scheme in addition to basic salary
  • Pension scheme
  • Life, disability and travel insurance, plus private healthcare
  • Free canteen - breakfast, lunch and refreshments
  • 25 days annual holiday plus public holidays, with flexibility to carry over / borrow
  • Relocation assistance if applicable
  • Excellent career development and training opportunities
  • Flexible working hours
  • Social committee
  • Discounted train season tickets, through Travel Plan Plus
  • Free shuttle service to/from Cambridge North train station, through Cambridge Science Park

Future prospects

Cambridge Consultants is committed to developing its employees' careers and has a flexible policy for individual capabilities and preferences. Promotion is linked to merit.

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