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We are building our digital service innovation team and are looking for candidates with the experience and skills to help our clients bring innovative digital services to market. The roles we are looking for are:

We are looking for candidates with demonstrable experience in one of these roles, combined with an ability in at least one of the others. This is because in some projects you will need to be flexible across these roles. These are senior roles and you will be working closely with other teams of specialists around the business.

What you can bring

We are looking for a strength in ideation and innovation, combined with an ability to guide the strategy and development of digital products and services.

We start with the pre-specification phase, so we need to be able to communicate ideas well with senior people in our client base. You will need to be creative to generate new ideas which excite our clients and then work with strategists and developers to make these ideas a reality.

All of this is within exciting and fast-moving technologies where your ideas will push the limits of what has been done before. We expect you to keep well informed of new digital technologies and development techniques.

You must be inquisitive – to ask ‘why?’ and ‘how?’ To think about the experience and user needs and understand why one approach will probably work better than another.

As an experienced service designer, you will be able to:

  • Work with clients to refine ambitions and communicate how our team can help them
  • Have a skill in helping clients appreciate the possibilities of new channels and digital surfaces, understanding the opportunities of going “beyond the screen” and using zero-UI techniques
  • Ideate new digital products and services which meet the needs of our clients’ businesses
  • Give support and leadership to the team to design and develop the service
  • Support clients at all stages of service development – from opportunity assessment, proposition ideation, road-mapping, prototyping, go-to-market planning, operating model design, through to successful launch and scaling
  • Act as a vital bridge between client ambition, user insight and the art-of-the-possible

What we can offer

The digital services we co-create, develop and launch with our clients are often transformational. They are not obvious, and we need a team who can make sense where there is little framework or direction in place. It may mean resetting the direction and asking fundamental questions.

The services we design are sometimes purely digital and sometimes have a physical element, making this a unique opportunity to do both.

This is an opportunity to work with a range of clients – the big and the small; from established multi-national to ambitious start-ups. Clients are disrupting different market sectors such as consumer, industrial and medical. Some have existing products and are looking for new ways to deliver their offering, and some have a new product, a new idea or working service. They might have a limited understanding of the digital part and may need to solve a technological problem or be shown how to scale.

At Cambridge Consultants you will have a like-minded technology, engineering and science organisation behind you. People brimming with ideas and a hunger to solve problems. You need to know digital technologies, when a decentralised approach might be right, to know your clouds … and when to use the edge.

You will understand the trends – for example digital twins or Artificial Intelligence of Things, or the potential of 5G private networking – and you know what the market is like; these might be outdated by the time you are reading this. You have to keep moving with the technology trends.

The types of projects you will be working on include:

 

NO AGENCIES PLEASE

 

Learn about Life at CCWhat to expect when applying

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Benefits

  • Competitive salary, based on merit and reviewed annually
  • Company profit share scheme in addition to basic salary
  • Pension scheme
  • Life, disability and travel insurance, plus private healthcare
  • Free canteen - breakfast, lunch and refreshments
  • 25 days annual holiday plus public holidays, with flexibility to carry over / borrow
  • Relocation assistance if applicable
  • Excellent career development and training opportunities
  • Flexible working hours
  • Social committee
  • Discounted train season tickets, through Travel Plan Plus
  • Free shuttle service to/from Cambridge North train station, through Cambridge Science Park

Future prospects

Cambridge Consultants is committed to developing its employees' careers and has a flexible policy for individual capabilities and preferences. Promotion is linked to merit.

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