Overview

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As part of the IT Services team you will be providing support to over 800 internal customers and be responsible for defining, developing, implementing and maintaining a wide range of services to support business systems and processes.

You can apply to multiple jobs at once using the shortlist tool. You currently have 0 jobs shortlisted.

Full Details

Role Description


Working within the IT Services team, you will liaise with the business to manage our migration to Exchange Online as well as managing other existing Office 365 services including Teams, Yammer and Stream. The role centres around ensuring that the business and projects can communicate and collaborate effectively. 


You will keep up to date with the Office 365 roadmap, implement appropriate changes across the business, drive continuous improvements ensuring good user adoption and support whilst maintaining appropriate data security.


Specific Responsibilities

  • You’ll oversee our Exchange Online environment, including mailboxes, groups, resources, email encryption, signatures, mail flow and support of email clients including Outlook, Outlook on the Web and mobile access
  • Liaising with and managing the migration of user’s mailboxes from Domino to Exchange Online
  • Working with the IT security team to ensure all systems remain up to date and secure, whilst aiding in managing the Email Security systems
  • Be responsible for Teams and other communication / collaboration tools within O365. 
  • Creating and maintaining technical documentation
  • Providing high-end technical support as appropriate
  • You’ll have a flexible approach and be willing to provide cover for colleagues in the following areas; Microsoft Device Management (Intune), Active Directory and Azure Active Directory

Minimum Requirements

  • Hands on experience of managing and supporting Office 365 services including Exchange Online
  • Technical knowledge of Office 365, Active Directory, Azure AD practical experience of managing these with PowerShell
  • Proven ability to troubleshoot complex issues and investigate solutions
  • Willingness to support all areas of the IT services user base as required
  • Excellent communication, documentation and interpersonal skills and the ability to work well within a small team

It would also be advantageous if you have experience of migrating email from an on-premise solution to a cloud hosted email solution and / or using Binary Tree or Domino. Supporting / implementing BYOD strategies and managing devices through Intune is also something we would be really interested in too. 


Why Cambridge Consultants?


Cambridge Consultants creates exciting and novel breakthroughs in technology and products. We help our clients achieve the kind of game-changing leap forward that will transform their whole business.
At the heart of what we do are talented and motivated multi-disciplinary teams empowered to create cutting edge technologies and systems to solve difficult problems for our clients.


We recognise and celebrate individual talent and we understand the importance of letting individuals be just that. Our people are here to do the best work of their lives and our job is to provide the platform for them to do it. That means letting people pursue the projects that interest them and develop their career in whatever direction they choose.
 

We’re committed to promoting a diverse workplace. We believe that diversity can only flourish when everyone feels included and has a sense of belonging.

We value all people regardless of gender, age, disability, race, ethnic origin, parental status, language, religion, marital status or sexual orientation.

 

Learn about Life at CCWhat to expect when applying

Benefits

  • Competitive salary, based on merit and reviewed annually
  • Company profit share scheme in addition to basic salary
  • Pension scheme
  • Life, disability and travel insurance, plus private healthcare
  • Free canteen - breakfast, lunch and refreshments
  • 25 days annual holiday plus public holidays, with flexibility to carry over / borrow
  • Relocation assistance if applicable
  • Excellent career development and training opportunities
  • Flexible working hours
  • Social committee
  • Discounted train season tickets, through Travel Plan Plus
  • Free shuttle service to/from Cambridge North train station, through Cambridge Science Park

Future prospects

Cambridge Consultants is committed to developing its employees' careers and has a flexible policy for individual capabilities and preferences. Promotion is linked to merit.

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