Overview

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Cambridge Consultants is looking for an Associate Director of Global Employee Engagement & Communications to establish and develop our employee engagement and communications function. 

We are looking for a senior professional with a successful track record as a trusted advisor and communications programme leader within complex multinational organisations.

Experience gained working within technology-based businesses or fee-based consultancy firms with offices spread across Europe, USA and ASIA would be a distinct advantage.

The role will suit someone who enjoys the challenge of helping leaders to develop an organisation’s culture and is passionate about adopting the very best practices in keeping employees informed and motivated.  

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Full Details

Main purpose of the job

The main purpose of the role is to lead all employee communications activities across the company worldwide, including strategic planning, leadership / executive communications counsel, execution and delivery, and proving oversight into employee engagement activities.

This role is strategically important to the company; as Cambridge Consultants (CC) grows, it is critical that we keep employees connected and effectively informed. Due to the nature of our work, it is critical that we can cross fertilise our best practices and technology insights to all our people in all our locations. The role will also be a trusted advisor to our senior executives to help them to shape a positive, diverse, and inclusive culture and ensure everyone lives the shared values that define our organisation. We are looking for someone who can both ‘think and do’ – to create the strategy and work with colleagues across the globe to drive its implementation. 

Type of work undertaken by the function

This role is the most senior position in the corporate communications team, which also includes an Employee Engagement & Communications Manager in the USA, a Public Relations Manager, a Social Media Specialist and a Communications coordinator. The Communications team is part of our Global Marketing, Communications and Brand function.

The primary internal stakeholder for the role will be our CEO and the key internal business function partner will be human resources. The role will also require successfully partnering with our board of officers, operating divisions, regional offices and the corporate support functions such as HR and IT.

Specific Responsibilities

  • Develop and implement CC’s employee communications strategy, working collaboratively with the CEO, the director of HR and the senior leadership team; ensuring that the strategy meets our organisational objectives and aligns with the company’s plans for growth.
  • Provide credible guidance on employee engagement and strategic communications counsel to leaders across the organisation regarding initiatives that drive performance and improve employee satisfaction.
  • Coordination with the rest of the communications team, human resources, the board, and other key stakeholders to ensure communications planning, execution and messaging is integrated and linked with company positions and corporate goals.
  • Lead the creation and deployment of original bespoke employee engagement programs to enhance employee motivation and support the company brand.
  • Work with our Senior copywriter to develop a narrative to communicate our employee value proposition, our values and our culture. This includes drafting/editing content and developing tactics to convey core messages in the most impactful manner.
  • Measure the effectiveness of internal communications messages and channels on an on-going basis and make recommendations to review/amend the strategy as needed.
  • Develop and manage the company’s employee communications channels to ensure that everyone is informed of organisational news, issues and direction and that we use feedback mechanisms to listen to our people to drive actual improvements to our business.
  • Continually review IT tools and communications channels for employee engagement and communication, measuring effectiveness to ensure they are fit for purpose. Highlight and drive forward actions for improvement, working with internal stakeholders to implement any changes successfully.
  • Support initiatives to cross-fertilise our best practices and technology insights within the company.
  • Be the primary point of contact for employee communications enquiries in the UK and ASIA. Support all requests for advice and provide support and guidance for employee communications in the USA, working with our Employee Engagement and Communications Manager based in Seattle.

Minimum Requirements

  • Demonstrable background at a very senior level in employee communications at a global business, preferably either technology focused or a fee-based consultancy
  • Credible partner to C-level executives with a track record of shaping policy as well as implementing it.
  • Experience of contemporary methods for effective employee communications, including experience of intranet development and successfully leveraging social media tools
  • Degree in a journalism, communication, marketing, or any other related subject
  • Excellent communication skills (written and verbal), accuracy, and a keen eye for detail
  • Excellent planning and organisation skills
  • Self-starter, with good problem solving and decision making abilities
  • Demonstrated ability to maintain the highest level of confidentiality, discretion and diplomacy
  • Confident in establishing relationships with many varied internal and external stakeholders with whom the role is expected to work daily
  • Strong IT skills, including proficiency with Microsoft Office products

 

Learn about Life at CCWhat to expect when applying

Benefits

  • Competitive salary, based on merit and reviewed annually
  • Company profit share scheme in addition to basic salary
  • Pension scheme
  • Life, disability and travel insurance, plus private healthcare
  • Free canteen - breakfast, lunch and refreshments
  • 25 days annual holiday plus public holidays, with flexibility to carry over / borrow
  • Relocation assistance if applicable
  • Excellent career development and training opportunities
  • Flexible working hours
  • Social committee
  • Discounted train season tickets, through Travel Plan Plus
  • Free shuttle service to/from Cambridge North train station, through Cambridge Science Park

Future prospects

Cambridge Consultants is committed to developing its employees' careers and has a flexible policy for individual capabilities and preferences. Promotion is linked to merit.

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